Privacy Policy

Double Puc Cafe (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, doublepuc.com, or engage with us through our online services.

1. Information We Collect

We may collect and process the following personal data:

  • Information You Provide Directly:

    • Name, email address, phone number, and other details provided through contact forms or catering inquiries.

    • Payment details when you purchase services.

  • Information Automatically Collected:

    • IP address, browser type, and browsing activity on our website (via cookies and analytics tools).

  • Information From Third Parties:

    • Social media interactions (e.g., if you contact us via Facebook or Instagram).

2. How We Use Your Information

We process your personal data for the following purposes:

  • To respond to your inquiries and provide catering quotes or bookings.

  • To process payments and fulfill orders.

  • To send marketing communications if you’ve opted in.

  • To improve our website and services.

  • To comply with legal obligations or exercise our legal rights.

3. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you sign up for newsletters or marketing emails.

  • Contractual Necessity: When you request a service or purchase from us.

  • Legitimate Interests: To improve our services and ensure website functionality.

  • Legal Compliance: To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell or rent your personal data. We may share your data with:

  • Service Providers: Such as payment processors (e.g., Stripe) and hosting providers.

  • Legal Authorities: If required by law or to protect our legal rights.

5. Cookies

Our website uses cookies to enhance your browsing experience and collect analytics. You can control your cookie preferences through your browser settings.

For more information, please see our Cookie Policy.

6. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes stated in this Privacy Policy or as required by law.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Rectify inaccurate or incomplete data.

  • Erase your personal data (“right to be forgotten”).

  • Restrict or object to data processing.

  • Data portability.

  • Withdraw consent at any time (for marketing communications).

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us at: hello@doublepuc.com.

8. Data Security

We take appropriate measures to secure your personal data against unauthorized access, alteration, or disclosure.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Double Puc Cafe
Email: hello@doublepuc.com